What does the Insights tab show?

Analyses·Jul 12, 2026·3 min·By Discera Team

Updated Aug 3, 2026

See what buyers keep saying across every analysis: themes, competitors, objections, and asks — rolled up automatically, led by an AI brief, on Growth and up.

TL;DR

Insights (/insights, "What buyers keep saying") rolls up the recurring themes, competitors, objections, and buyer asks across everything you've analyzed — regular reports, Win/Loss deal diagnoses, Competitor-mention scans, and open-deal Pipeline Reviews — and leads with an AI-written brief of what's changed and why it matters. It builds itself in the background as you run more analyses. (Growth and up.)

How it works

Every time an analysis completes, Discera extracts its headline findings — themes, the competitors that came up, the objections raised, and what buyers asked for — and folds them into a single, de-duplicated set for your workspace. Near-identical wordings are merged into one canonical entry, so the list stays tight instead of sprawling into dozens of ways to say the same thing.

Four sources feed the same roll-up:

  • ·Analyses — the themes and recommendations from each report's executive summary.
  • ·Win/Loss by deal — the primary driver and root causes behind each diagnosed deal become themes.
  • ·Competitor mentions — the real, labeled competitor mentions from your scans (with sentiment), which is a far cleaner competitor signal than keyword matching. Negative mentions also surface as objections to watch.
  • ·Pipeline Review — the recurring risks and blockers on your open deals (a missing champion, an unconfirmed budget, a stalled timeline) become themes, and buyer pushback on price, value, or timing surfaces as objections. Unlike the other three, this is a forward-looking signal about deals still in flight.

Because all four land in one shared set, a "pricing" theme from a report and a "pricing" driver from a lost deal consolidate together rather than competing.

The brief

The page opens with a short narrative brief — a headline, a two-to-four sentence read on what buyers keep saying, and compact sections for What's changed (the biggest movers versus the prior period), Emerging (newly surfaced themes), Competitors (which are showing up and any shift), and Watch (objections and asks to get ahead of). It's generated from your own rolled-up data — no invented facts — and you can Refresh it any time to recompose it against the latest numbers.

Reading the roll-up

Under the brief, four summary columns show the top themes, competitors, objections, and asks for the selected window. Switch the date range (last 30 days, 90 days, a year, or all time) from the top-right. Click any row to jump into that tab and drill into the entities behind it; open an entity to see its trend, the reports it came from, sample quotes, and the calls behind it.

Counts lead with reach — the number of distinct calls an insight spans — rather than raw mention volume, so an insight that shows up in many re-analyses of the same call doesn't dominate the ranking.

Ask Discera about your Insights

You don't have to read the page to get the answer. The in-app assistant can query your Insights directly — "what are buyers saying lately?", "which competitors come up most?", "what objections are trending?" — and answer from the same rolled-up data. See Discera's AI assistant.

§ Common questions

Frequently asked.

Which plans include Insights?

Insights is available on Growth and Scale plans (and Pilot/Custom workspaces). On other plans the Insights item doesn't appear in the sidebar. Upgrade from /settings if you don't see it.

Do I have to do anything to populate it?

No. Insights accrue automatically. As you run analyses — and as Win/Loss, Competitor-mention, and Pipeline Review runs complete — Discera extracts the recurring themes, competitors, objections, and asks in the background and folds them into the roll-up. There's nothing to configure.

What's the difference between 'reach' and 'mentions'?

Reach counts the distinct Gong calls behind an insight; mentions counts every time it was extracted. Because the same call can be analyzed across many reports, mentions can inflate — so Insights leads with reach, which reflects how many real conversations a theme actually spans. An insight with no call-level evidence (some objections and asks) falls back to its mention count.

Where does the data come from?

Every completed analysis report, plus your Win/Loss deal diagnoses, Competitor-mention scans, and Pipeline Review runs. Competitors come from the real, labeled mentions the competitor scan extracts (with sentiment), not just from keyword matches. Pipeline Review adds the recurring risks on your open deals as themes and buyer pushback as objections. Themes and drivers from all four sources consolidate into one shared set, so a 'pricing' theme from a report and a 'pricing' driver from a lost deal land together.

Does viewing Insights or refreshing the brief use my call quota?

No. Insights extraction runs in the background off analyses you've already run; viewing the page and refreshing the brief don't consume call quota.