How do I connect Gong to Discera via OAuth?

Integrations / Gong·May 31, 2026·1 min·By Discera Team

Connect Gong to Discera in under a minute using OAuth. Authorize from Settings, approve scopes in Gong, and start pulling calls.

TL;DR

Open /settings in Discera, choose Integrations, click Connect with OAuth under Gong, approve the scopes on Gong's consent screen, and you're back in Discera with the integration live. The whole flow takes under a minute.

Steps

01Sign in to Discera and go to /settings. Open the Integrations tab and find the Gong card.
02Click Connect with OAuth. Discera redirects you to Gong's authorization page on your team's Gong domain.
03Sign in to Gong if you aren't already, then review the requested scopes. See What Gong permissions does Discera request, and why? for the full list.
04Click Authorize. Gong issues an access token and refresh token, then redirects you back to Discera.
05Discera confirms the connection on the Settings page. The Gong card now shows Connected and surfaces a Disconnect action.

When to use OAuth vs basic-auth

OAuth is the default if your Gong workspace allows it: tokens refresh automatically, and revoking access from Gong's admin console takes effect immediately. Basic-auth (access key plus secret) is also fully supported and is the right path if your Gong tenant doesn't permit OAuth apps or if you want a long-lived credential under your team's direct control. See How do I connect Gong with an access key and secret?.

After you connect

Once Gong is connected, run your first analysis from /new or finish the onboarding wizard at /onboarding. New workspaces include 100 calls on a 30-day trial — no card required.

Frequently asked.

Do I need to be a Gong admin to connect?

You need a Gong account that can authorize a third-party app on your workspace. Most teams scope this to admins, but the requirement is set on the Gong side, not by Discera.

Can I use OAuth and basic-auth at the same time?

No. A workspace holds one Gong credential at a time — either OAuth tokens or an access key plus secret. Switching paths replaces the stored credential.

What happens if I revoke the OAuth grant from Gong?

Discera sees an `invalid_grant` on the next call and marks the integration as needing reconnect. Existing reports stay; new analyses are blocked until you reconnect from Settings.

Does Discera work with self-hosted Gong base URLs?

Yes. After OAuth, Discera uses the API base URL Gong returns in the token response. For basic-auth, you can set a custom `us-XXXX.api.gong.io` URL when you paste the credentials.